Legal Documents
Cookie Policy
Effective Date: January 1, 2025
Last Updated: January 22, 2025
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.
This Cookie Policy explains what cookies are, how we use cookies, the types of cookies we use, and how you can control cookie preferences.
2. How We Use Cookies
We use cookies for several purposes:
- Essential Functionality: To enable core website functionality and user authentication
- Performance: To analyze how visitors use our website and improve performance
- Personalization: To remember your preferences and provide personalized experiences
- Security: To protect against fraud and enhance security measures
- Assessment Integrity: To maintain session state during assessments and prevent cheating
3. Types of Cookies We Use
Essential Cookies (Always Active)
These cookies are necessary for the website to function and cannot be disabled.
- Authentication cookies: Keep you logged in to your account
- Security cookies: Protect against cross-site request forgery
- Session cookies: Maintain your session during assessments
- Load balancing cookies: Distribute traffic across our servers
Performance & Analytics Cookies
These cookies help us understand how you interact with our website.
- Google Analytics: Track website usage and user behavior
- Performance monitoring: Monitor page load times and errors
- Heat mapping: Understand how users interact with our interface
- A/B testing cookies: Test different versions of our website
Functional Cookies
These cookies enable enhanced functionality and personalization.
- Preference cookies: Remember your language and region settings
- Theme cookies: Remember your display preferences
- Recent activity: Show recently accessed assessments
- Notification preferences: Remember your notification settings
Marketing Cookies
These cookies are used to deliver relevant advertisements.
- Advertising cookies: Show relevant ads on third-party websites
- Social media cookies: Enable sharing on social platforms
- Conversion tracking: Measure the effectiveness of our marketing
- Retargeting cookies: Show ads to previous visitors
4. Third-Party Cookies
We also use third-party services that may set their own cookies:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website analytics and performance | View Policy |
| Stripe | Payment processing | View Policy |
| Intercom | Customer support and messaging | View Policy |
| Hotjar | User behavior analysis | View Policy |
5. Managing Your Cookie Preferences
Cookie Settings
You can manage your cookie preferences through our cookie banner when you first visit our website, or by clicking the "Cookie Settings" link in our website footer.
Current Cookie Status
Browser Settings
You can also control cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
6. Cookie Retention
Different cookies have different retention periods:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain until they expire or you delete them
- Authentication cookies: Typically expire after 30 days of inactivity
- Preference cookies: Usually valid for 1 year
- Analytics cookies: Typically expire after 2 years
7. Impact of Disabling Cookies
While you can disable cookies, please note that some features of our service may not function properly:
- You may need to log in repeatedly
- Your preferences may not be saved
- Assessment sessions may not work correctly
- Some security features may be compromised
- Analytics and performance monitoring will be limited
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of any significant changes by posting the updated policy on our website.
9. Contact Us
If you have any questions about our use of cookies, please contact us:
Email: legal@xam.to
Address: Ankor, SP-7A Primus, Guindy Industrial Estate, Chennai, Tamil Nadu 600032
Phone: Account manager will be assignement for enterprise customers.